Mobile CRM is a cross-platform application built from the ground up using a combination of Azure App Services for the backend, Azure Bot Framework for an in-app support chat service and Syncfusion UI for Xamarin for a beautiful and feature-rich client experience.
The application is built with an ASP.NET backend hosted via Azure App Services with an SQL Server for its database, an Azure Bot Framework—part of Microsoft Cognitive Services suite—using a custom LUIS (Language Understanding) for an AI-powered, machine-learning trained in-app bot support service, and a modern UI suite powering the frontend of the application.